Data Protection No Data Selling Last Updated: January 2025

Privacy Policy — Your Data Is Safe at a71.com

At a71.com, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We believe you deserve to know — clearly and honestly — how your data is handled.

Six Ways a71.com Protects Your Privacy

Privacy at a71.com is not just a legal requirement — it is a core part of how we operate. Here is what that looks like in practice.

End-to-End Encryption

All data transmitted between your device and a71.com is encrypted using industry-standard TLS protocols. Your personal and financial information is never sent in plain text across the internet.

We Never Sell Your Data

a71.com does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate and improve the platform for you.

You Control Your Data

You have the right to access, correct, or delete your personal data at any time. Simply contact our support team and we will process your request promptly, with no unnecessary delays.

Secure Data Storage

Your data is stored on secure, access-controlled servers. We apply strict internal access policies so that only authorised personnel can access player data, and only when necessary.

Transparent Cookie Use

a71.com uses cookies to improve your experience and keep you logged in. We are transparent about what cookies we use and why. You can manage your cookie preferences at any time.

Marketing Opt-Out

We only send promotional communications to players who have opted in. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting our support team.

Last Updated: 1 January 2025

1 Who We Are

This Privacy Policy applies to a71.com ("we", "us", "the Platform"), an online gaming platform operated for players in Bangladesh and other permitted jurisdictions. When you register at a71.com, deposit funds, play games, or contact our support team, you share personal data with us. This policy explains how we handle that data responsibly.

a71.com acts as the data controller for all personal data collected through the platform. This means we determine the purposes and means of processing your personal data. If you have any questions about how your data is handled, you can reach us at [email protected].

Scope: This Privacy Policy covers all services provided by a71.com, including the website, any mobile application, live chat support, email communications, and promotional activities. It applies to all registered players and visitors to the a71.com platform.

2 Data We Collect

a71.com collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and occasionally from third-party verification services. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form, account settings
Financial Data bKash/Nagad/Rocket account numbers, transaction history Deposit and withdrawal processes
Technical Data IP address, device type, browser, operating system Automatically via cookies and server logs
Usage Data Games played, bets placed, session duration, login times Automatically via platform activity tracking
Communications Data Support chat transcripts, email correspondence When you contact our support team
Verification Data Copies of ID documents, selfies for identity checks KYC process for account verification

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or for responsible gaming purposes (for example, if you self-declare a gambling problem).

3 How We Use Your Data

a71.com uses your personal data only for legitimate, clearly defined purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. The primary purposes for which we use your data are:

  • Account Management: To create and maintain your a71.com account, verify your identity, and provide you with access to all platform features.
  • Payment Processing: To process your deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Legal Compliance: To meet our obligations under anti-money-laundering (AML) regulations, know-your-customer (KYC) requirements, and any other applicable laws.
  • Fraud Prevention: To detect, investigate, and prevent fraudulent activity, cheating, and any other conduct that violates our Terms and Conditions.
  • Customer Support: To respond to your queries, resolve complaints, and provide assistance when you contact our support team.
  • Platform Improvement: To analyse how players use a71.com so we can improve game selection, site performance, and the overall user experience.
  • Responsible Gaming: To monitor gameplay patterns and identify players who may need support, and to enforce any self-exclusion or limit settings you have applied.
  • Marketing Communications: To send you promotional offers, bonuses, and news about a71.com — but only if you have opted in to receive such communications.

No Profiling for Third Parties: a71.com does not build profiles of our players for sale to advertisers or data brokers. Any profiling we do is strictly for the purpose of improving your experience on our own platform and for responsible gaming monitoring.

4 Legal Basis for Processing

Every time a71.com processes your personal data, we do so on one of the following legal grounds:

  • Contract Performance: Processing is necessary to fulfil our obligations to you under the a71.com Terms and Conditions — for example, processing your deposits and paying out your winnings.
  • Legal Obligation: Processing is required to comply with applicable laws, including AML regulations and KYC requirements that apply to online gaming operators.
  • Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights.
  • Consent: For marketing communications and non-essential cookies, we rely on your explicit consent. You can withdraw this consent at any time.

If you would like to know the specific legal basis we rely on for any particular processing activity, please contact us at [email protected] and we will provide a clear explanation.

5 Data Sharing

a71.com does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment Providers: We share necessary financial data with bKash, Nagad, and Rocket to process your transactions. These providers have their own privacy policies and are independently responsible for how they handle your data.
  • Identity Verification Services: We may use third-party KYC providers to verify your identity documents. These providers process your data under strict confidentiality agreements.
  • IT and Hosting Providers: Our platform is hosted on secure servers managed by trusted infrastructure providers. These providers access data only as necessary to maintain the platform.
  • Regulatory Authorities: We may be required by law to share data with government agencies, regulators, or law enforcement bodies. We will only do so when legally obligated.
  • Fraud Prevention Networks: We may share data with industry fraud prevention services to protect the platform and our players from fraudulent activity.

Third-Party Standards: All third parties with whom a71.com shares personal data are required to handle that data securely and in accordance with applicable privacy laws. We do not permit our service providers to use your data for their own marketing purposes.

6 Cookies and Tracking Technologies

a71.com uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. Here is how we use them:

  • Essential Cookies: These are required for the platform to function. They keep you logged in, remember your session preferences, and ensure secure transactions. You cannot opt out of essential cookies without affecting platform functionality.
  • Analytics Cookies: We use analytics tools to understand how players navigate a71.com — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised.
  • Preference Cookies: These remember your settings, such as language preferences and display options, so you do not have to reconfigure them every visit.
  • Marketing Cookies: If you have opted in to marketing communications, we may use cookies to personalise the promotional content you see on a71.com. You can opt out of these at any time.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies may prevent some parts of a71.com from working correctly.

7 Data Retention

a71.com retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our general retention periods are as follows:

  • Account Data: Retained for the duration of your account and for a minimum of five years after account closure, as required by AML regulations.
  • Transaction Records: Retained for a minimum of five years from the date of each transaction.
  • KYC Documents: Retained for a minimum of five years after the end of the business relationship.
  • Support Communications: Retained for two years from the date of the last interaction, unless a longer period is required for an ongoing dispute.
  • Marketing Preferences: Retained until you withdraw your consent or request deletion.

When data is no longer required, a71.com securely deletes or anonymises it so that it can no longer be linked to you as an individual.

8 Your Rights

As a player at a71.com, you have the following rights in relation to your personal data. We are committed to honouring these rights promptly and without unnecessary barriers:

Right to Access

Request a copy of all personal data we hold about you at any time.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold.

Right to Erasure

Request deletion of your personal data where we no longer have a legal basis to retain it.

Right to Restriction

Ask us to restrict processing of your data in certain circumstances while a dispute is resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format for transfer to another service.

Right to Object

Object to processing based on legitimate interests, including direct marketing at any time.

To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days. In some cases, we may need to verify your identity before processing your request. There is no charge for exercising your rights under normal circumstances.

9 Data Security

a71.com implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Our security practices include:

  • TLS encryption for all data in transit between your device and our servers.
  • Encryption of sensitive data at rest, including financial information and identity documents.
  • Strict role-based access controls so that only authorised staff can access player data.
  • Regular security audits and penetration testing of our platform infrastructure.
  • Secure, access-logged data centres with physical security controls.
  • Staff training on data protection and privacy best practices.

Despite these measures, no online platform can guarantee absolute security. If you become aware of any security vulnerability or suspect that your a71.com account has been compromised, please contact us immediately at [email protected] so we can take swift action.

Data Breach Response: In the unlikely event of a data breach that poses a risk to your rights and freedoms, a71.com will notify affected players and relevant authorities as required by applicable law, without undue delay.

10 Children's Privacy

a71.com is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent minors from creating accounts.

If we discover that we have inadvertently collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered at a71.com, please contact us at [email protected] so we can investigate and act promptly.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. For more information on protecting young people from gambling harm, please visit our Responsible Gaming page.

11 Changes to This Privacy Policy

a71.com may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via email or a prominent notice on the platform before the changes take effect.

The "Last Updated" date at the top of this page always reflects the most recent revision. We encourage you to review this Privacy Policy periodically so you stay informed about how a71.com protects your data. Your continued use of the platform after any update constitutes acceptance of the revised policy.

If you disagree with any changes to this Privacy Policy, you may close your account by contacting our support team. Any data collected prior to your account closure will be retained only for as long as required by law, as described in Section 7.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way a71.com handles your personal data, please get in touch. Our team is available around the clock to assist you.

  • Email: [email protected]
  • Live Chat: Available inside your a71.com account dashboard, 24 hours a day, 7 days a week.
  • Response Time: Privacy-related requests are acknowledged within 48 hours and resolved within 30 days.

For questions about responsible gaming or to access our self-exclusion tools, please visit our dedicated Responsible Gaming page or speak to our support team directly. We are here to help you play safely and confidently at a71.com.

Your Data Is Protected bKash · Nagad · Rocket 24/7 Support

Play with Confidence at a71.com

Now you know exactly how a71.com handles your personal data. We keep it secure, we never sell it, and you stay in control. Join thousands of players in Bangladesh who trust a71.com for a safe and fair gaming experience.

18+ only. Please play responsibly. Responsible Gaming Policy