At a71.com, we want every player in Bangladesh to enjoy gaming as a fun and entertaining activity — nothing more. Responsible gaming is not just a policy for us; it is a genuine commitment to the wellbeing of every person who plays on our platform. This page explains the tools, resources, and support available to help you stay in control.
Our Philosophy
Responsible gaming means playing within your means, keeping it enjoyable, and knowing when to stop. At a71.com, we believe that gambling is a form of entertainment — like watching a cricket match or going to the cinema. It should never feel like a way to make money or escape from problems.
The reality is that gambling always carries a financial risk. The house has a mathematical edge in every game, and over time, most players will spend more than they win. That is not a secret — it is how gaming platforms work. What matters is that you go in with that understanding, set a budget you are comfortable losing, and treat any winnings as a bonus.
a71.com provides a range of responsible gaming tools that are free, easy to use, and available to every registered player. Whether you want to set a deposit limit, take a short break, or permanently exclude yourself from the platform, we make it straightforward to do so — no waiting periods, no pressure, no questions asked.
If you ever feel that your gaming is getting out of hand, please use these tools or contact our support team immediately. We are here to help, not to judge.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to take a break or use one of our responsible gaming tools.
Do you spend more money on gaming than you originally planned?
Do you chase losses by placing bigger bets to try to win back what you lost?
Do you feel anxious, irritable, or restless when you are not playing?
Have you borrowed money or sold belongings to fund your gaming?
Do you hide your gaming activity from family or friends?
Has gaming started to affect your work, studies, or relationships?
If any of these resonate with you, please contact our support team at [email protected] or use the self-exclusion tool in your account settings.
Tools Available to You
Every one of these tools is available to all registered players at no cost. Access them anytime from your account settings or by contacting our support team.
Set a maximum amount you can deposit into your a71.com account per day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets. Reducing a limit takes effect immediately.
Cap the total amount you can lose over a set period. If your losses reach the limit you have chosen, you will not be able to place further bets until the period ends. This is one of the most effective tools for staying in control.
Set a reminder to notify you after a chosen period of continuous play — for example, 30 minutes or 1 hour. It is easy to lose track of time when you are enjoying a game, and these reminders help you stay aware.
Take a short break from a71.com without permanently closing your account. Choose a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you cannot log in, deposit, or place bets.
If you feel you need a longer break, you can self-exclude from a71.com for a minimum of 6 months or permanently. During self-exclusion, your account is fully suspended and you will not receive any marketing communications.
Our support team is available around the clock via live chat and email. If you are struggling with your gaming habits, reach out to us. We will listen without judgement and help you access the right tools or resources.
Step by Step
Setting limits at a71.com takes less than two minutes. Here is how to do it:
Visit a71.com and log in using your registered mobile number and password. If you have forgotten your password, use the reset option on the login page.
Click on your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" section within your account settings. All available tools — deposit limits, loss limits, session reminders, cooling-off, and self-exclusion — are listed here.
Select the tool you want to use, enter your preferred limit or duration, and confirm. Reductions to limits take effect immediately. Increases may take up to 24 hours to apply, giving you time to reconsider.
You will receive a confirmation via email or SMS once your settings have been applied. If you need help at any step, contact our support team via live chat and we will guide you through the process.
Quick Reference
| Tool | Takes Effect | Can Be Reversed? |
|---|---|---|
| Deposit Limit (reduce) | Immediately | Yes, after 24 hours |
| Deposit Limit (increase) | After 24 hours | Yes |
| Loss Limit | Immediately | Yes, after 24 hours |
| Session Reminder | Immediately | Yes, anytime |
| Cooling-Off Period | Immediately | No, until period ends |
| Self-Exclusion (6 months) | Immediately | No, minimum 6 months |
| Permanent Self-Exclusion | Immediately | No |
Important: Once a cooling-off period or self-exclusion is activated, a71.com will not accept any requests to reverse it before the chosen period has ended — even if you contact support. This is intentional and is there to protect you.
Know the Signs
Problem gambling can develop gradually. Recognising the early signs is the first step toward getting back in control. If any of the following apply to you or someone you know, please reach out.
Remember: Recognising a problem is not a weakness — it takes courage. a71.com is committed to supporting every player who reaches out. Contact us at [email protected] or use the self-exclusion tool in your account settings. We will respond with care and without judgement.
Our Commitment in Full
a71.com operates as an online gaming platform for adult players in Bangladesh and other permitted jurisdictions. We are committed to providing a safe, fair, and enjoyable environment for all players. Responsible gaming is central to how we run our platform, and we take our obligations to players seriously.
Age Verification
You must be at least 18 years old to register and play at a71.com. We verify the age of all players during the registration process and may request additional identity documents at any time. If we discover that a player is under 18, we will immediately close their account, void any winnings, and return any deposits made. We strongly encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms.
Gaming as Entertainment
a71.com is designed for entertainment. Every game on our platform — from Fortune Gems 2 to Single Deck Blackjack — is built around chance, and the house always holds a mathematical advantage over time. We never market our platform as a way to make money, and we encourage all players to approach gaming with a clear budget and a mindset focused on fun rather than profit.
Before you start any gaming session, we recommend setting a budget you are comfortable losing entirely. Think of it the same way you would budget for a night out or a movie — it is money spent on entertainment, not an investment. Never play with money you need for rent, food, bills, or other essential expenses.
Protecting Vulnerable Players
a71.com monitors player activity for signs of problem gambling. If our team identifies patterns that suggest a player may be experiencing difficulties — such as unusually long sessions, rapidly increasing bet sizes, or frequent deposits following losses — we may proactively reach out to offer support and information about our responsible gaming tools.
We also take steps to ensure that our marketing and promotional materials are not targeted at vulnerable individuals or those who have previously self-excluded. Players who have activated self-exclusion are removed from all marketing lists immediately.
Financial Responsibility
Never gamble with money you cannot afford to lose. Do not use credit cards, loans, or borrowed money to fund your gaming. If you find yourself considering borrowing money to play, that is a clear sign that gaming has moved beyond entertainment and into harmful territory. Please use our self-exclusion tool or contact support immediately.
a71.com supports responsible financial habits by offering deposit limits that you can set yourself. We recommend all players — not just those experiencing difficulties — set a monthly deposit limit as a matter of routine. It is a simple, effective way to keep gaming within a healthy budget.
Keeping Gaming in Balance
Healthy gaming habits look like this: you play for fun, you set a budget before you start, you stop when you reach your limit (win or lose), and gaming does not interfere with your daily life, relationships, or finances. If gaming starts to feel like an obligation, a way to cope with stress, or something you cannot stop thinking about, it is time to take a step back.
a71.com encourages all players to take regular breaks, balance gaming with other hobbies and social activities, and check in with themselves honestly about how gaming makes them feel. Our session time reminders are a great way to build this habit automatically.
Getting Help
If you are concerned about your own gaming or that of someone close to you, please do not hesitate to reach out. Our support team is available 24 hours a day, 7 days a week, via live chat inside your account or by email at [email protected]. We are trained to handle these conversations with sensitivity and respect.
You can also use the self-exclusion tool in your account settings at any time. Self-exclusion is immediate, confidential, and available for periods ranging from 6 months to permanent. During self-exclusion, your account will be suspended, all marketing communications will stop, and you will not be able to log in or deposit.
a71.com is committed to continuously improving our responsible gaming programme. We review our tools, policies, and player support processes regularly to ensure they remain effective and accessible to all players in Bangladesh.